For your protection, this hotel is following certain sanitization standards and procedures. More info »
Fairmont The Norfolk is a luxurious 5-star hotel set in a prime location in the centre of Nairobi. Local places of interest include University of Nairobi, Kenya National Theatre and Jeevanjee Gardens. Other points of interest are City Market, Central Park and City Centre Nairobi.
Guest bedrooms There are 165 well-appointed, air-conditioned rooms at Fairmont The Norfolk. Guests of the hotel can make use of the following room facilities: voice mail, climate control, coffee/tea maker, in-room safe and direct-dial phone. Additional amenities in the rooms include desk, blackout drapes/curtains and minibar. Beds: Rooms at Fairmont The Norfolk feature premium bedding. Extra towels and bedding items can also be found in the rooms. Hypoallergenic bedding is also available. Guests may request a crib/cot (infant beds). Bathroom amenities include hair dryer, complimentary toiletries, shower/tub combination, bathrobes and makeup/shaving mirror. Entertainment: Fairmont The Norfolk features in-room facilities such as premium television channel(s) and satellite television service. Internet connection options: A surcharge is required for Internet access and wireless high-speed Internet access. Housekeeping services are provided.
Hotel Facilities Fairmont The Norfolk is a smoke-free property. Meal options at the hotel include a restaurant and a cafeteria. Daily breakfast is available for an additional charge. Room service is offered for guest convenience. Our hotel provides a 24-hour front desk service. A currency exchange facility is also at your disposal. Guests of the hotel will appreciate the friendly services of our multilingual staff and doorman. Additional hotel facilities: gift shop/newsstand, patio and tennis court(s). Leisure amenities: The hotel offers an outdoor swimming pool. Guests can also enjoy the following spa/wellness facilities: sauna. Book a relaxing massage after a long day of sightseeing or business meetings. Additional services: babysitting or child care, coffee shop/café, complimentary newspapers in lobby, concierge desk, dry cleaning/laundry service, elevator/lift, express check-in/checkout, laundry facilities, medical assistance available, safe-deposit box - front desk, tour assistance and wedding services. Business & Internet: Guests at Fairmont The Norfolk can make use of a well-equipped business centre, with its audio-visual equipment and conference/meeting room(s). Event catering is also possible on site. Internet options at Fairmont The Norfolk: wireless access; dial-up connection in public areas; high-speed connection in public areas; access in public areas is offered for an additional fee.
Transportation/Parking facilities Fairmont The Norfolk offers transportation to/from the airport for a surcharge. Hotel guests can enjoy free parking. Valet parking is also available. Limo/Town car services can be arranged.
Hotel Services and Facilities
Free WiFiFree parkingFree breakfast
24 hour front desk
Dry cleaning service
Hot Tub or Spa
Internet Access - Free in room
Parking - Self
Parking - Valet
Swimming Pool - Outdoor
For your protection, this hotel is following certain sanitization standards and procedures.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced health & safety measures
Gap period enforced between guest stays
Staff temperature checks are conducted regularly
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
What are the check-in and check-out times at Fairmont The Norfolk?
The guests can check in from Noon. Check-out time is 10 AM.
What is the nearest airport to Fairmont The Norfolk?
Nairobi, Kenya (WIL-Wilson) is located 2.72mi from the property.
Does Fairmont The Norfolk provide free wi-fi?
Room amenities include complimentary internet access.
What are the parking options at Fairmont The Norfolk?
Self Parking is provided on-site.
Does this property have a pool?
Weather permitting, the outdoor pool is perfect to enjoy a moment of relaxation.
Is there airport transportation available at Fairmont The Norfolk?
Guests in need of traveling to/from the airport may arrange transportation with the reception.
Is there a fitness center?
A state-of-the-art fitness center, equipped with weight-training machines, can be accessed by all guests.
Does Fairmont The Norfolk have business center?
Property has facilities onsite with computers and/business services.
Is there a jacuzzi or spa on the premises?
A jacuzzi or a whirlpool is at guests' disposal on the premises.
Is there a concierge available at Fairmont The Norfolk?
A friendly and helpful concierge is always ready to assist with any inquiries.
Are there laundry services?
Laundry services may be available at an additional cost.
Are there gift shops on the premises?
The on-site gift shop is the best place to find souvenirs to bring back home to loved ones.
Is there dry cleaning available at Fairmont The Norfolk?
Dry cleaning services can be found on the premises.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
How to book
Making your reservation in Fairmont The Norfolk is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form.
After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. After you have selected your desired room type, you will be taken to a "Complete your booking" form. Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Be sure your name and email address are spelled correctly.
After you fill out all of the needed information, press the "Complete reservation" button. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
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